Quality is very important to us, which is why we are ISO and TutorWatch certified. What this means is explained here:
By quality management, we mean all activities that serve to improve our work. Our quality management model comprises three pillars: People, processes and results. We want our parents to feel comfortable, but especially our students. All employees, from teachers and secretaries to management, should also be able to work in a pleasant, efficient and creative atmosphere.
Since we see it as our duty to improve our quality, quality management is a never-ending task. Quality has become our fundamental attitude to work and life.
Satisfied parents and students, efficient processes, capable employees and reliable planning are the results.
Our quality policy is ISO 9001 certified and meets all requirements of the ISO standard. Quality management ISO 9001 is the most widespread and most important national and international standard.
With our quality management we prove that quality has a system and is no coincidence. Clearly defined responsibilities and transparent processes form the basis for the fact that we are a learning and continuously improving organization.
In order to guarantee our quality, we always proceed process-oriented. By this we mean that we recognise, understand and manage the network of structures, processes and relationships in order to achieve our goals.
- We take responsibility for sustainable learning
- We support innovation and creativity
- We are successful through our employees
- We lead with vision, inspiration and integrity
- We realize transparency
- We increase the satisfaction of our most important partners: the students
We are a TutorWatch certified institute. But what does that mean?
Our tutors have completed an extensive online seminar. In order to show you what this seminar contains, some contents are listed here: